Hello, my name is..

Henry Perkins

Where Tech Meets Tenacity, and Java isn’t just a Coffee.

Experienced Retail Management and Web Enthusiast | Actively Seeking Employment in Technology Sector

About Me

With extensive experience in technical support, retail management, and WordPress, I strive to improve customer satisfaction and foster community engagement.

I deliver impactful experiences and build communities.

Starting with PageLines, Inc., as a Community Manager, I facilitated and supported an App Store for plugins, extensions, and themes by nurturing a developer community of 25-50 WordPress professionals. This role honed my digital marketing skills as I identified and encouraged strategic brand partnerships to bring unique experiences to developers and end-users alike. PageLines also introduced me to affiliate marketing management, stimulating passive income generation for affiliates.

Transitioning to Automattic as a Happiness Engineer, I further sharpened my technical prowess by providing critical technical and billing support across various platforms to WordPress.com users. Efficiently addressing user issues and contributing to product improvement discussions through collaborative platforms like Skype, IRC, Slack, G-Suite, and internal WordPress.com software became integral parts of my role, enriching my problem-solving and collaborative skills.

In retail management, my journey commenced at Sodexo as a Manager, where I orchestrated the operations of a large team to achieve notable weekly sales volumes. Subsequently, at Starbucks as a Shift Supervisor, I melded my managerial acumen with my commitment to customer satisfaction, health, and safety standards, ensuring a positive customer experience and compliance with regulatory guidelines.

Currently, I am advancing my leadership capabilities through a Bachelor’s degree in Organizational Leadership at Arizona State University (expected graduation in June 2026). I am keen on synergizing my tech-savvy background with my managerial experience in retail to contribute to collaborative, quality-driven, and community-focused environments. My career narrative, transitioning from digital landscapes to retail realms, exemplifies my adaptability and readiness to excel in roles that demand technical proficiency and exemplary leadership.